How to Delete Your Data — The SOS App

The SOS App respects your right to control your personal data. This page explains how to delete your account, remove specific data, and what happens when you do.

1. Delete Your Account (All Data)

To permanently delete your account and all associated data:

1. Open The SOS App on your device
2. Go to your Profile tab
3. Scroll down and tap "Advanced Options"
4. Tap "Delete Account"
5. Confirm the deletion when prompted

Your account and all associated data will be permanently deleted.

2. Delete a Saved Place

To remove a saved place (geofence) and its associated alerts:

1. Open the app and go to the Map tab
2. Tap on the place (geofence) you want to remove
3. Tap the delete/remove button on the place details
4. Confirm the deletion — the place and all its associated alerts will be removed

3. Delete a Trip

To remove a single trip and its route data:

1. Open the app and go to the Trips/History section
2. Find the trip you want to delete
3. Tap on the trip to open it
4. Tap the trash bin icon to delete it
5. Confirm the deletion — the trip route and all its data will be permanently removed

Delete All Trips & Stats

To delete all your trips and driving stats at once:

1. Go to your Profile tab
2. Scroll down and tap "Advanced Options"
3. Tap "Delete All My Trips & Stats"
4. Confirm the deletion — all trip routes, driving statistics, and related data will be permanently removed

4. What Data Is Deleted

When you delete your account, the following data is permanently removed from our servers:

• Account profile (name, email, phone number)
• GPS location history
• Emergency SOS alert history
• Geofence places and alerts
• Check-in history
• Battery alert history
• Family member connections
• Saved trips and route history
• Subscription information (RevenueCat is notified to cancel)
• Push notification tokens

5. What Data Is Retained

None. All user data is permanently deleted from our servers immediately upon request. There is no additional retention period.

6. Alternative Method

If you cannot access the app, you can request data deletion by emailing support@thesosapp.com with the subject line "Delete My Data" and including the email address associated with your account.

We will process your request within 7 business days.